Browse Customer Service Experts
By Tool
Chatbase
Chatbase is an AI chatbot development platform that helps businesses build and train custom chatbots for customer support, sales, and engagement. It offers analytics and customization tools to optimize chatbot performance.
Cresta
Cresta is an AI-powered platform that provides real-time coaching and feedback for customer service and sales teams. It helps improve productivity and customer satisfaction by offering AI-driven insights and recommendations during interactions.
Freshworks
Freshworks provides a suite of customer engagement software designed to help businesses manage customer relationships and improve customer support. Its AI-driven tools include CRM, helpdesk, and marketing automation, which enable teams to streamline workflows, enhance customer experiences, and drive growth.
Front
Front is a shared inbox for teams. It is used by businesses to manage customer communication. Customer service and communication experts, professionals, freelancers, and consultants use Front for its efficient team inbox and customer communication features. They help businesses manage customer inquiries, collaborate on responses, and improve communication efficiency.
Intercom
Intercom is a customer messaging platform that drives growth at every stage of the customer lifecycle. It is used by businesses to communicate with customers and provide support. Customer service experts, professionals, freelancers, and consultants use Intercom for its effective customer engagement features. They help businesses manage customer inquiries, automate responses, and improve customer satisfaction.
Sprinklr
Sprinklr is a customer experience management platform. It is used by businesses to manage customer interactions. Social media and customer experience experts, professionals, freelancers, and consultants use Sprinklr for its comprehensive customer experience and social media management features. They help businesses engage with customers, monitor social media activity, and improve customer satisfaction.
Tango
Tango is a training and documentation tool that simplifies the process of creating step-by-step guides and tutorials. It captures user actions and automatically generates clear instructions and visuals, making it easy to document workflows and train employees. Tango is ideal for HR, training professionals, and teams looking to improve onboarding and knowledge sharing.
Unify
Unify is a customer relationship management (CRM) tool that helps businesses manage customer interactions, streamline sales processes, and improve customer retention. It integrates with multiple platforms to provide a seamless experience.
Zendesk
Zendesk is a customer service software and support ticketing system. It is used by businesses to provide customer support and manage customer relationships. Customer service experts, professionals, freelancers, and consultants use Zendesk for its efficient ticketing and customer service management. They help businesses track customer issues, streamline support processes, and improve customer satisfaction.
By Skill
Calendar Management
Calendar management experts use AI-powered scheduling tools to organize and coordinate appointments. Simplify your calendar management with efficient, AI-enhanced solutions.
Churn Prediction and Management
Churn management experts use AI to identify at-risk customers and develop strategies to retain them. Reduce customer churn with AI-enhanced prediction and management tools.
Community Engagement
Community engagement managers use AI tools to foster interaction and engagement within online communities. Enhance your community engagement strategies with AI-powered tools.
Community Management
Community managers use AI-driven tools to monitor and engage with online communities. Strengthen your community presence with effective, AI-automated management strategies.
Community Moderation
Community moderators use AI-powered tools to monitor and manage online communities. Strengthen your community moderation with effective, AI-driven solutions.
Customer Experience (CX) Strategy
CX strategists use AI tools to design and implement customer experience improvements. Leverage AI to create a seamless and personalized customer experience.
Customer Feedback Analysis
Customer feedback analysts use AI to collect, analyze, and act on customer feedback from various channels. Improve customer satisfaction with AI-driven feedback analysis.
Customer Onboarding
Customer onboarding specialists use AI-powered tools to guide new customers through the onboarding process. Enhance your customer onboarding experience with efficient, AI-driven solutions.
Customer Retention
Customer retention experts implement AI-powered systems to track customer satisfaction and manage retention strategies. Boost your customer retention with effective, AI-enhanced solutions.
Customer Retention Strategies
Retention specialists use AI to analyze customer behavior and develop strategies to keep users engaged and reduce churn. Enhance customer loyalty with AI-driven retention techniques.
Customer Support
Customer support specialists implement AI-powered chatbots and helpdesk software to provide 24/7 support and enhance customer satisfaction. Streamline support workflows and resolve issues faster with AI.
Customer Support and Chatbots
Customer support specialists implement AI-driven chatbots and automated support systems to provide 24/7 assistance. Enhance customer satisfaction with AI-powered customer support.
Data Entry
Automate data entry tasks with AI-driven tools and software managed by skilled professionals. Reduce errors and save time by implementing efficient AI-based data entry automation solutions.
Dispute Mitigation
Dispute mitigation experts use AI to resolve conflicts and manage disputes efficiently. Improve your dispute resolution processes with AI-driven solutions.
Document Preparation
Document preparation specialists use AI-driven tools to create, format, and manage documents. Streamline your documentation process with efficient, AI-powered solutions.
Forum Management
Forum managers use AI to monitor, moderate, and engage in online forums. Strengthen your forum management with AI-enhanced tools for better user experience and engagement.
Know Your Customer (KYC)
KYC specialists use AI to verify customer identities, ensuring compliance with regulations. Streamline your KYC processes with AI-enhanced tools.
Knowledge Management
Knowledge management experts use AI to create, organize, and maintain knowledge bases for customer support. Improve your support resources with AI-driven knowledge management.
Review and Feedback Management
Feedback management specialists use AI to monitor and respond to customer reviews and ratings. Enhance your brand reputation with AI-powered review and feedback management.
Sales Support
Sales support experts use AI-driven CRM systems and sales tools to streamline sales processes and improve efficiency. Enhance your sales operations with AI automation.
Support Ticket Management
Support ticket managers use AI to automate ticket routing, prioritize issues, and track resolution times. Enhance your customer support efficiency with AI-powered ticket management.
Technical Support
Technical support experts use AI-driven ticketing systems and remote diagnostic tools to resolve technical issues efficiently. Enhance your tech support with AI automation and reduce downtime.
Trust and Safety
Trust and safety experts implement AI-powered systems to monitor and enforce compliance with policies and regulations. Protect your platform with efficient, AI-enhanced trust and safety solutions.
User Onboarding Optimization
Onboarding specialists leverage AI to streamline the user onboarding process, making it more engaging and effective. Improve user activation rates with AI-enhanced onboarding strategies.
Virtual Assistance
Virtual assistants use AI-driven tools to manage administrative tasks, scheduling, and communication. Boost your productivity with efficient, AI-automated virtual assistance.
Voice of the Customer (VoC)
VoC specialists employ AI to gather and analyze customer feedback from various channels. Enhance your understanding of customer needs with AI-powered VoC analytics.